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Resources for government agencies and organisations
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Unlocking Language BarriersThis guide provides practical advice and information to support government agencies and other organisations in Aotearoa New Zealand to better communicate with Culturally and Linguistically Diverse (CALD) communities.Learn more
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Interpreting Services in the New Zealand Public SectorThis eLearning course is designed for public servants who are likely to work with people with whom they do not share a language. It provides training to better understand the role of interpreters, how to access them, and how to use them.Learn more
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Identifying the need for language supportDownload our 'Which language do you use?" posters and flyer, which will help to determine the language support your customers may require.Learn more
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Greetings in different languagesFind key greetings and phrases in several ethnic community languages, including how these words or phrases are written, transliterated, and pronounced.Learn more
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Multilingual posters for the workplaceWe have created several translated signs, posters, and labels that can be put up around workplaces to increase the visibility of other languages and encourage their daily use.Learn more
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Providing information in different languagesUnderstand when to provide information in other languages, what to consider before you translate and how you can get information translated.Learn more
Resources for Ethnic Communities
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Accessing government interpreting servicesFind out how to request an interpreter when you are calling a government agency in New Zealand, including a step-by-step scenario.Learn more
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Information in different languagesFind useful information about the Ministry for Ethnic Communities and other resources in different languages.Learn more
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Videos in different languagesFind animated videos about a range of topics in different languages, including information about health, emergency preparedness and applying for funding.Learn more
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Language Celebration GuidelinesThe Heritage and Community Language Celebration Guidelines are a resource designed to support communities to celebrate and maintain their heritage languages, giving practical advice on the process of organising a language celebration.Learn more