Asian Family Services

Asian Family Services is a non-governmental organisation (NGO) committed to providing mental health and gambling harm support services to individuals of Asian background living in Aotearoa/New Zealand. Our gambling harm initiatives are funded by Te Whatu Ora and the NZ Government gambling levy, while our Asian Helpline caters to clients in need of immediate mental health assistance. Our services offered are face-to-face by qualified counsellors, psychologists, social workers, and public health practitioners who speak various Asian languages, including Mandarin, Cantonese, Hindi, Korean, Japanese, Thai, Vietnamese, and English. In compliance with the Ministry of Health and Health Practitioners Competence Assurance Act, our staff maintain registration with relevant professional organisations.

For over two decades, AFS has been a trusted provider of services to the Asian community, gaining recognition for its robust public health programme. In 2016, AFS established Asian Wellbeing Services (AWS), offers bespoke psychological interventions and psychoeducation workshops for non-gambling concerns. By collaborating with General Practice clinics and schools, AWS provides on-site support, effectively reducing barriers for Asians accessing psychological services. Asian Wellbeing Services encompass Employee Assistance Programme (EAP) in addition to other services.

Asian Helpline, 0800862342, provides nationwide free and confidential services from Monday to Friday between 9am-8pm. Our Helpline is available in eight languages, including Mandarin, Cantonese, Korean, Vietnamese, Thai, Japanese, Hindi and English.

Services

Community Services, Counselling Services, Education, Health/Mental Health, Research