For help with anxiety, distress or mental wellbeing, call or text Need to Talk? on 1737 to speak to a trained counsellor for free, 24 hours a day, 7 days a week.
If it is an emergency, call 111.
Anxiety is very common during an emergency event such as flooding and evacuations. This is a normal response to a very stressful situation.
If you need further support for yourself or for others:
- Free-call or text 1737 to talk to a trained counsellor
- For youth and children, call Youthline for free on 0800 376 633, free text 234 or contact them via their web chat
- Reach out to your usual health practitioner for support
Ethnic Service providers offering mental health support:
- Asian Family Services – 0800 862 342 – Auckland based
- Diversity Counselling New Zealand 0800 143 269 or text 021 0262 5587
Other useful information
- Check out the Mental Health Foundation website for more information about how to access support: www.mentalhealth.org.nz
- Mental health advice for coping after a traumatic event is available in English, Te Reo, Arabic, Farsi, Indonesian, Malay, Somali, Turkish, Urdu and New Zealand Sign Language
- All Sorts - Looking after yourself and your loved ones in the aftermath of a natural disaster
- Mental health and wellbeing support for affected business owners and managers
- Kids Health – Coping with a Natural Disaster
Health care services
Health care services are continuing to provide care if you need it.
All hospitals, including emergency departments remain open. If you are seriously unwell and need emergency care, please call 111.
For general health advice and information call Healthline on 0800 611 116.
For less critical non-emergency care, people can phone their GP in the first instance. Most phone lines are available 24 hours, either direct or through an after-hours duty GP. Most GPs who would normally be open at the weekend have been able to open as usual.
For urgent, less serious, health concerns when your doctor is unavailable, contact your local accident and medical centre. Find your local accident and medical centre on Healthpoint.
Community pharmacies can support you if you don’t have your regular prescription medications. See a list of pharmacies on Healthpoint.
Health advice on floodwater contamination
Floodwaters can make people sick through:
- ground surface
- septic tanks
- sewerage systems
There are ‘boil water’ notices in place in many areas affected by Cyclone Gabrielle. It is important to check your local Council Facebook page or website to see if you are under a ‘boil water’ notice.
It is important to make sure your food and water are not contaminated. Make sure you clean, drain and dry out the house as quickly as possible.
For information on staying safe after a flood, including food and water safety, check out: Te Whatu Ora floods and health
Other useful information
- Preventing illness after flooding events
- Free healthcare for displaced Hawke’s Bay and Tairāwhiti residents
- Free healthcare for displaced Te Tai Tokerau – Northland residents
- Contact details for public hospitals
Mental wellbeing webinars
We have partnered with Blueprint for Learning to host a number of free stress, resilience and wellbeing sessions for our ethnic communities.
Blueprint for Learning is one of New Zealand’s largest training providers in mental health.
These sessions are free and run from late March until November. There are limited numbers for these sessions (some online, some in-person), so register today to make sure you don’t miss out.
Check out the Blueprint for Learning website for more information about these sessions.
Stress Resilience and Wellbeing online workshop (workshop)
Monday 20 March, 2-4.30pm
Register here: https://blueprint.arlo.co/register?sgid=4eae5ccb19ad40159433786bdda2beb7
Reset and Reconnect online workshop (workshop)
Thursday 4 May, 2-4.30pm
Register here: https://blueprint.arlo.co/register?sgid=56304a8e14504dca95ef4e10573e93b5
MH101 online workshops
May 15, 17 and 19, from 10am-12.30pm
Register here: https://blueprint.arlo.co/register?sgid=ca788aa81b3541818b237437babbccc2
Friday 28 July, 9am-4.30pm
Register here: https://blueprint.arlo.co/register?sgid=1a7f3a0820b743d39500a1b8b96f6577
Tuesday 19 September, 9am-4.30pm
Register here: https://blueprint.arlo.co/register?sgid=a267853158ea49048616938f69fd759e
MH101 Manukau, Auckland
Friday 3 November, 9am-4.30pm
Register here: https://blueprint.arlo.co/register?sgid=2c5155f51825456c959ffd307bdff50d
Find out more